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| Knowledge Management Sub-categories |
Technology Suppliers |
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Lighthouse Systems
Established in 1990, Lighthouse Systems is recognized as a global provider of Quality and Production Management solutions for the enterprise. We pride ourselves on delivering state-of-the-art solutions with a high level of customer care and support. |
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Ingenuus Software
Our objective is to put the power of Business Process Management into the hands of the Business Line Manager (the process owner & the person with the problem). |
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Exact Software North America
Exact Software™ is one of the world's leading providers of business software solutions. Its integrated solutions comprise traditional Enterprise Resource Planning as well as related software solutions such as Human Resource Management, Customer Relationship Management, Project Management and Electronic Workflow. |
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SYSPRO
In a world where success demands the optimal use of resources, SYSPRO is the technology partner who can deliver the enterprise business application you need to efficiently meet and exceed both business and customer expectations. |
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TelecomTactics
TelecomTactics is a Sales Support Program for Winning in the Enterprise Telephony Market. Side-by-side comprehensive Web database designed to support the sale and planning of telecommunications CPE and applications with reports and comparisons. |
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Leveraging Intellectual Property – Part 2: How to Manage IP Across Your Organization
Managing corporate knowledge and the resulting intellectual property (IP) by proactively leveraging knowledge across the organization is the best way to enhance financial performance and capture competitive advantage in today’s economy. A complete intellectual property management solution ties together all the people, processes, and artifacts in your organization. This paper gives a detailed illustration of an intellectual property management system in action. |
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| Events, Conferences & Summits |
e-Synergy Employee Self-Service Portal
Exact Software wants to assist you in extending in extending the enterprise resource planning reach within your organization, we are pleased to present this special presentation highlighting the benefits and simplicity of Employee Self-Service Portals.
If you are currently an Exact Software user, or are currently evaluating Exact Software, this webinar presentation will provide significant insight into this cost-effective tool. |
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Managing CRM Processes for ISO Certification
Any organization that has an ISO9001:2000 certification understands the need for customer feedback, as a primary input into continuous improvement. When looking into CRM applications available in the industry today, the focus, for the most part, tends to fall into sales opportunities and sales force automation, without much emphasis on seeking ways to include customers and their interactions into the very fabric of the organization. |
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Beyond the Traditional CRM
The more you know about your customer, the higher the quality of your customer service, account management, and sales efforts.
Exact Synergy puts all the relevant information about your customers at your fingertips. Synergy also helps you manage all of the information you need about future customers during your marketing and sales efforts.
In this webinar session you will experience how all of your marketing activities can be controlled in the same system including list management, budge |
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| Industry Links & Associations |
Marketing Research and Intelligence Association
MRIA is a Canadian not-for-profit association representing all aspects of the market intelligence and survey research industry, including social research, competitive intelligence, data mining, insight, and knowledge management. |
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American Productivity & Quality Center
APQC is a research organization that solves business problems in the areas of metrics, measurement, best practices, process improvement, benchmarking, and knowledge management. |
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AIIM - The Enterprise Content Management Association
AIIM is the international authority on Enterprise Content Management (ECM) - the tools and technologies used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. |
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| more industrylinks |
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| Ask the Experts |
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| Case Studies & White Papers |
Dynojet Fuels Growth with SYSPRO Software
Dynojet Research is a leading multi-site manufacturer of motorcycle and bicycle parts. Dynojet needed a software solution with Customer Relationship Management (CRM) to enable the company to organize and maintain customer records. Dynojet also required Return Materials Authorization (RMA) to provide visibility into what products are returned for servicing and why to enable the company to readily make adjustments to enhance future product quality.http: |
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Chefwear Finds Perfect Fit with SYSPRO Software
Chefwear manufactures apparel for professional and weekend chefs. The company needed the ability to better forecast customer demand and manage inventory levels because of significant growth and the rapid proliferation of new product lines. SYSPRO is an ERP Software provider that was a perfect fit with Chefwear! |
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Engineering Management: Implementing a "Closed–Loop" Process
This white paper provides the essential background to understand how Engineering Management has developed and evolved. Additionally, this paper illustrates the benefits and steps associated with integrating the people and processes that reside outside an Engineering Management system to achieve greater productivity, collaboration and increased profits. |
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